145 Records out of 22207 Records

Factors influencing secondary school teachers' perception towards the role of quality supervision in Kitui Central District

Author: Amollo, Maureen

Awarding University: University of Nairobi, Kenya

Level : MA

Year: 2012

Holding Libraries: University of Nairobi Jomo Kenyatta Memorial Library ;

Subject Terms: Educators ; Perceptions ; Supervision ; Secondary education ; Quality of education ; Kitui Central District ;

Abstract:

The purpose of this study is to investigate the influence of secondary school teacher's perception on the role of quality supervision QASO in Kitui Central District. The study focused on identifying the main factors contributing towards secondary schooJ teachers having a negative attitude towards external supervision. The proposed study was be guided by the following objectives; to establish the extent to which the frequency QASO visits influences the teachers' attitude to QASO, to establish how the teachers gender influences their attitude to external supervision and to establish the influence of professional qualifications and experience on teachers perception towards QASO. The researcher used descriptive research design and purposive sampling was done by selecting respondents for the study. The sample size consisted of twelve principals and sixty teachers. The instruments for data collection consisted of a structure questionnaire for both principal and teachers. The questionnaire was pre-tested by means of a pilot study where the university of Nairobi lecturers ascertained validity. The splithalf method was used to establish reliability. The collected data was analyzed using descriptive statistics and the results discussed. Through analysis the study established that, even though the visits to public secondary schools by QASOs were frequent, they were more regular in some terms and schools than others. There is therefore need for the Ministry of Higher Education to ensure every secondary school in country is visited by QASOs with equal frequency. The visits by QASOs were said to be abrupt and unannounced which made teachers feel ambushed and uncomfortable with them. There is need for the Ministry of Higher Education to come up with a visiting schedule that is sent to schools as the year or term begins. This will avoid disrupting school programs as well as alert teachers that there would visitors on such a date. Both teachers and their head teachers did not like the idea of QASOs visiting schools every month. The QASOs asked teachers foolish and difficult questions which they were unable to answer. The head teaches felt it was good for the schools to be left alone to concentrate on teaching. They felt with a competent teaching force, the role of QASOs was minimal. Regarding attitude on gender, it was felt that QASOs did not discriminate teachers on gender grounds. They were however friendly, sympathetic and sometimes autocratic to some gender. The head teachers felt both genders were likely to be interviewed when QASOs visited schools and it was not the preserve of one gender. It was also observed that male gender needed more supervision than female gender. This is probably because some men engage in acts such as smoking alcoholism even during class time. It was found that most of the teachers were well qualified and possessed degrees and diplomas, and had adequate working experience of between 10-15 years. Head teachers felt the length of service a teacher had influenced the effectiveness in supervision. It was also felt that experience leads to better supervision and results. Even though both external and internal supervision were considered important to the school, the latter was more critical. Therefore there is needed to come with a policy that streamlines both external and internal supervision so that both are not in conflict.

Perceptions of teachers on primary school children vulnerability to HIV/AIDs during the 2007 post election violence in Kibera slums, Kenya

Author: Situma, Grace Nelima

Awarding University: University of Nairobi, Kenya

Level : MED

Year: 2012

Holding Libraries: University of Nairobi Jomo Kenyatta Memorial Library ;

Subject Terms: Post election violence/Child welfare/Sex crimes/Primary school students/HIV infection/Educators/Perceptions ;

Abstract:

The study aimed at establishing the perceptions of teachers on primary school children vulnerability to HIV/AIDS during the 2007-2008 post election violence in Kibera Slums, Kenya. Four research objectives were formulated to guide the study. This study used descriptive survey design. The sample comprised of 16 headteachers and 160 teachers. Data was collected by use of questionnaires for teachers and headteachers while children were involved in focus group discussions. The data indicated that there were various causes of HIV/AIDS infection among primary school children during post-election violence. Findings indicated that there were various factors that led to primary school children vulnerability to HIV/AIDS during Post Election Violence. It was revealed that during post election violence law enforcement that protect individual rights broke down thus increasing vulnerability of children to sexual intimidation and consequently HIV/AIDS. Poverty during post election violence led to child prostitution among primary school children putting them at the risk of contracting HIV/AIDS. Children were compelled by the 'push' factors like poverty and lack of protection to indulge in unbecoming behavior like prostitution. Extreme push factors arose when children's families got killed or when they had separated from their parents or customary caretakers who might have provided care and protection. Orphans and separated children decided to join prostitution as a means of obtaining food. Besides, destitution of the children due to the post election violence made them susceptible to such heinous acts as rape thereby increasing their chances of acquiring HIV/AIDS. Some children engaged in small scale businesses to fend for their families. This too exposed them to sexual abuse which could have led to the acquisition of HI V/AIDS. The study concluded that there were various remedial actions towards primary school pupils' vulnerability to HIV/AIDS during post Election Violence. These included initiation of education programmes to support children's psychological welfare, guidance and support to vulnerable children, keeping records of the affected children and linking them to children officers. Also the headteachers had created networks to identify affected children; they also organized educational activities that aimed at promoting awareness among children while programmes for parents on how to report incidents of child sexual abuse were introduced. Based on the findings it was recommended that measures should be put in place during violence to minimize children vulnerability.

Perceptions in internal audit : a case for the listed companies on the commercial and services sector of the Nairobi Securities Exchange

Author: Rucha, Daniel M.

Awarding University: United States International University-Africa, Kenya

Level : MBA

Year: 2012

Holding Libraries: ;

Subject Terms: Perceptions/Internal auditing/Public companies/Nairobi Securities Exchange ;

Abstract:

ABSTRACT NOT AVAILABLE

Top level management perception of performance contracting at the Ministry of Transport in Kenya

Author: Rugut, Angelah Cherotich

Awarding University: University of Nairobi, Kenya

Level : MBA

Year: 2012

Holding Libraries: University of Nairobi Jomo Kenyatta Memorial Library ;

Subject Terms: Managers/Perceptions/Performance contracts/Ministry of Transport (Kenya)/Government employees ;

Abstract:

The goal of this study was to look at the top level management's perception on performance contracting at the Ministry of Transport in Kenya. The researcher adopted a case study research design which involved the use of an interview guide The target population constituted the heads of departments who form the top level management in the Ministry of Transport. Content analysis was used to analyse the data. The research findings show that a large portion of the respondents feel that the introduction of performance contracts has to a great extent led to improved service delivery. It was however noted that there is lack of commitment and support from the top leadership. Training of managers on performance contracting was perceived to be vital and helped them embrace the idea of measuring performance. Other research findings indicated that appraisal results/ ratings determine to a great extent whether an employee will be promoted or not. From the study findings the researcher concludes that the introduction of performance contracting in the public sector was an important milestone in performance management. For the Ministry of Transport to succeed in the implementation of the concept of performance contracting all staff in the Ministry have to be trained and sensitized on the importance of performance contracting. The Ministry's top leadership should embrace the idea of performance contracting and demonstrate commitment and support in terms of provision of resources. The researcher recommends that a reward system should be instituted and be effectively implemented. The Ministry should also consider introducing an internal reward system for best performers in each department. The Ministry should also consider introducing other ways of measuring performance for example the Balance Score Card (BSC).

Perceived effect of performance contracting on service delivery at Jomo Kenyatta University of Agriculture and Technology

Author: Sifuna, Olive Nelima

Awarding University: University of Nairobi, Kenya

Level : MBA

Year: 2012

Holding Libraries: University of Nairobi Jomo Kenyatta Memorial Library ;

Subject Terms: Perceptions/Effects/Performance contracts/Quality of service/Jomo Kenyatta University of Agriculture and Technology, Kenya/Colleges and universities ;

Abstract:

Public universities play an indispensable role in the effective delivery of public services that are key to the functioning of a state economy. Despite their implementation of performance contracting, public universities in Kenya and JKUAT in particular have been confronted with many challenges which constrain their delivery capacities. There are problems in key areas such as in performance incentive systems and,monitoring and evaluation systems that have adversely affected the delivery of services at JKUAT. The purpose of the study is to determine the effects of implementation of performance contracting on service delivery at JKUAT. This research was conducted through a descriptive cross-sectional design. The study population comprised of the 316 JKUAT staff in main campus and 5213 students. The target population was divided into eleven divisions. The study adopted the stratified random sampling to select 60 staff members and 100 students. The researcher used primary data collected using a self administered semi structured questionnaire. The data was then analyzed using descriptive statistics. From the findings, the study concludes that since the Performance Contracting was introduced, there has been faster response to customer enquiries and problems, customers enjoy greater convenience and control. The study also concludes that targets set for each employee are realistic and are arrived at after consultation between employee and employer and that performance contracting has resulted in employee empowerment. The study finally concludes that there is continuous monitoring and evaluation and there is feedback of monitoring and evaluation results which enhance service delivery at the university. The study recommends that there is need to link performance contracting and compensation! reward system, and to develop a systematic monitoring and evaluation mechanisms for the corporation in order to enhance performance contracting. JKUAT should increase on the accessibility of services, improve on their customer care services, improve on facilities, diversify their services, automate their services, market their services to increase public awareness.

Employees perception of performance management practices at World Bank group Kenya Country Office

Author: Simel, Martha Githinji

Awarding University: University of Nairobi, Kenya

Level : MBA

Year: 2012

Holding Libraries: University of Nairobi Jomo Kenyatta Memorial Library ;

Subject Terms: Employees/Perceptions/Performance management/World Bank Kenya Country Office ;

Abstract:

Effective use of performance management practices can help organizations to better understand its overall efficiency and effectiveness. Positive and negative feelings about one's job lead to job satisfaction and job dissatisfaction respectively. Today, employee perception towards performance management practices will boost their morale leading to increased productivity, job satisfaction, lower turnover, reduce absenteeism and improved quality of service. Negative perception will have the opposite outcome and create indifference towards performance management practices which will lead to staff preferring to maintain the status quo hence being a barrier to introduction of new technologies in the Bank as dictated by rapidly changing global environment. The population of the study was all employees of World Bank Group Kenya Country office. There is a total number of approximately two hundred employees in the Bank, divided into senior management, middle level management, supervisory and support staff (human resource enrollment register, 2010). The research used censer study because it enabled generalization of a larger population with a margin of error that is statistically determinable. Mugenda and Mugenda, (2003) posts that 50% of the population in each level was sampled and considered large enough to provide a good basis for valid and reliable conclusions. The quantitative data was analyzed through descriptive statistic techniques such as frequency distribution tables, summarized percentages, proportions, means and standard deviation. The data was presented using charts and tables. From the study it can be concluded that the perception of employees towards performance management is very critical in all organizations as this motivates them to achieve the goals set by the organization and the respondents agreed to the various statements that pertained with the planning and employee expectation.. observing individual performance, developing the capacity to perform and evaluating performance which are crucial to managing the output given by the employees of the World Bank, Kenyan Country Office.

Management perception of the influence of corporate social responsibility on performance of Equity Bank Limited

Author: Wandate, Michael Nyaga

Awarding University: University of Nairobi, Kenya

Level : MBA

Year: 2012

Holding Libraries: University of Nairobi Jomo Kenyatta Memorial Library ;

Subject Terms: Managers/Perceptions/Corporate responsibility/Social responsibility/Financial performance/Equity Bank Kenya Limited/Commercial banks/Banking industry ;

Abstract:

Over the past decades, sustainability has emerged as one of the foremost issues faced by corporations across all sectors. This led to the plethora that organization 'do well by doing good' through focusing to investors, customers and employees due to society consideration and the environment in going about their operations. This growing trend by organizations to practice corporate social responsibility illustrates the need of companies to give more back to the communities in which they operate and by doing so, they enhance and boost their performance. Due to the understanding of effect of corporate social responsibility to the organization, this study aimed to establish management perception of the influence of corporate social responsibility on performance of equity bank limited. The main objective of this study was to establish management perception of the influence of corporate social responsibility on performance of Equity Bank Limited. To achieve this, the study was guided by the following research objectives, that is, to establish the impact of CSR activity on good governance as perceived by the management of Equity Bank Limited, to establish impact of CSR activity on employees' as perceived by the management of Equity Bank Limited and to determine the impact of CSR activity on good governance as perceived by the management of Equity Bank Limited. The study employed a case study within Equity bank limited where primary data was collected using interview guides administered to research sample (managers). The interview guides was structure into two categories. A content analysis and descriptive analysis was employed, The information developed from the research data was then presented in prose-form. Four (4) out of the 6 interviewees' targeted completed the interview guide making a response rate of 75%. The study concluded that management perceived that exercising CSR activity results to good governance which led to risk reduction to a very great extent. Further the study concluded that management set CSR practices that consider employees welfare so as to enhance attractiveness of potential employer and reduction of job turnover. Finally, the study concluded that the aim of the organization to engage in CSR activity was to influence customer base increment.

Effects of live parliament broadcasts on the public knowledge, attitude and perception in Kenya : an assessment of Ruiru Town households

Author: Wandera, Alfred Sanday

Awarding University: University of Nairobi, Kenya

Level : MA

Year: 2012

Holding Libraries: University of Nairobi Jomo Kenyatta Memorial Library ;

Subject Terms: Effects/Politicians/Parliaments/Broadcasting/Social impact/Public opinion/Perceptions/Ruiru, Kenya ;

Abstract:

This study aimed at assessmg the effects of live parliament broadcasting on the public knowledge and knowledge gaps, attitude and perception about parliament and its work in Ruiru town. The study applied mixed research design method. Specifically, concurrent triangulation mixed method was used. It involved the separate collection and analysis of qualitative and quantitative data and then integrating them at interpretation stage. Quantitative data was collected using a survey questionnaire. Out of the 90 questionnaires that were to be administered, only 68 responses were received, which were then analysed by SPSS software version 17. Three Indepth-depth interviews were conducted using an in-depth interview guide and then thematically analysed. The study found out that the live parliament broadcast had generally increased knowledge about parliament and its works across the social economic groups. However, the knowledge gained by the upper social class was more than that gained by the lower social class. This helped reinforce the argument that an introduction of a new source of information in the society leads to a widened knowledge gap between social economic groups as posited by the knowledge gap hypothesis. Consequently, the results showed that the live parliament broadcasts had increased public interest in parliament and its works, but it was biased in favour of the upper social class. The study also depicted that the majority. of the public (especially the lower social class) disliked the parliament and its works. In addition, majority of the respondents felt that the parliament was an important institution for Country. However, they lacked confidence and satisfaction in the 10th Kenyan parliament. The study also showed that the majority of the public occasionally either listens' or watch live parliament broadcasts while at home. Moreover, the study results showed that television was the best channel for live parliament broadcasts (especially amongst the middle and upper social class). On the other hand, majority of the lower social class registered their support for radio as their channel of choice. Majority of the respondents said that the live broadcasts should be recorded, edited and replayed at prime hours. The respondents also indicated that the commentators in the live parliament broadcasts should concentrate on explaining to the listeners! viewers which MP is saying what and why. In conclusion, the researcher suggests that the parliament diversifies its channels of communicating and educating the public about it and its works, especially to the lower social class who seems to be disengaged with the parliament.

Management perception on performance contracting strategy at the City Council of Nairobi, Kenya

Author: Saoli, Keziah Jeptanui

Awarding University: University of Nairobi, Kenya

Level : MBA

Year: 2012

Holding Libraries: University of Nairobi Jomo Kenyatta Memorial Library ;

Subject Terms: Managers/Perceptions/Performance contracts/Nairobi City Council ;

Abstract:

Performance management has been adopted by both public and private sectors as a strategic response to competition and market demand, especially to the public sector performance management of employees in improving service delivery. Performance contract is a broader sector reform intended to improve efficiency and effectiveness thus reducing costs; it entails a range of tools used to define responsibilities and expectations between parties to achieve agreed results on mutual ground. The introduction of performance contract by City Council of Nairobi experienced many challenges most managers were not willing to sign the contract owing to the fact that they did not understand what it entailed this affected effective delivery of service to the public. The primary objective of this study was to establish management's perception on performance contract and factors influencing performance contract at the City Council of Nairobi the study was a cross-sectional survey design, primary sources were used to collect data, these data was collected using a semi-structured questionnaire. Descriptive statistics and content analysis was employed in analyzing the data and the findings showed that the managers perception on PC is not really a uni-dimensional construct, rather it has two elements namely; procedural and organizational aspects, their perception is also influenced by engagement, work environment and management commitment.

Patients' perceptions regarding care in the general surgicals wards at Kenyatta National Hospital

Author: Shawa, Elwin

Awarding University: University of Nairobi, Kenya

Level : MSc

Year: 2012

Holding Libraries: University of Nairobi Jomo Kenyatta Memorial Library ;

Subject Terms: Patients/Perceptions/Health services/Nursing/Quality of service/Kenyatta National Hospital, Nairobi, Kenya/Hospital, Nairobi, Kenyas/ ;

Abstract:

Background: Nursing care is a major component of the health services because it is one of the determinants of quality health services. The anecdotal patients' care evaluation and media reports have portrayed negative publicity and image regarding nursing care in certain hospitals . Patients' perceptions regarding nursing care is thought to be the determinant of quality nursing care. Aim of the study: To explore patients' perceptions and experiences regarding nursing care in surgical wards. Methods: A descriptive cross-sectional study was conducted at Kenyatta National Hospital in general surgical wards between April and June, 2012. The study population was adult postoperative patients admitted in the general surgical wards (5A, 5B and 5D). The data collection tool was a structured questionnaire with open and closed questions. Ethical clearance was secured from University of Nairobi and Kenyatta National Hospital Ethics Committee. Participation in the study was voluntary and based on patients' ability to give informed consent. Results: A total of 168 adult patients from general surgical wards were approached and 167 of them participated in the study (non-response rate of 0.6%). Most patients agreed that they expected nurses to be knowledgeable with an average response of 86% and strongly disagreed that nurses should be rude and harsh (44%). The elderly reported that they had a better experience of pain management than the younger patients (m>3.36). Almost all patients reported that nurses were usually responding quickly when they needed pain medication. The elderly were very satisfied with nursing care with mean response (m>4.00). Most patients (52.4%) were satisfied with wound dressing. Generally, (50.2%) with a mean response (m>2.50) were satisfied with nursing care provided though some complained that nurses were not introducing themselves (41%), some nurses were rude (16.7%), their privacy was not respected and nurses were not providing adequate information. Most participants (40.5%) indicated that they had a good perception of the nursing care and 22.6% recommended that nursing staff should be added and 11.3% reported that quality of nursing care was poor. Conclusion and recommendation: Patients' perceptions were influenced by how nurses were conducting themselves towards patients. The need to improve on nurses' interpersonal skills and relationship, and behaviour towards patients was recommended.